
5 of 7: Andy’s Dashboard — Measuring What Matters
Meet Andy — a recent college grad with big ambitions.
Fueled by fresh ideas and a frustration with how most companies handle user feedback, Andy set out to change the game. This is the story of how he turned that mission into a real product — one insight, one iteration, and one mistake at a time.
Build. Launch. Learn.
With his new MVP in users' hands, Andy focused on measurement. No more guessing.
Key Metrics:
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Activation Rate: % of users who complete the setup and receive insights
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Retention Rate: % of users who use it again in week 2
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Engagement: Average time spent on the platform
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Referral Rate: % of users who share the product
Tools Used:
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Mixpanel for tracking
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Hotjar for session replays
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Google Sheets for custom cohort analysis
Lesson: Data is your co-founder. It tells you where your product is weak and where it's working.
Avoid Vanity Metrics:
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Total signups without usage
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Pageviews without conversion
Ask Weekly:
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Are users reaching their value moment?
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What friction points cause drop-off?
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What’s the cost of acquiring a repeat user?
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